Privacy Policy

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you visit our website. The types of data we collect include:

Information You Provide

• Contact information (name, email address, phone number)
• Course enrollment and educational information
• Communication preferences and correspondence
• Payment and billing information (processed by third-party payment processors)
• Feedback, survey responses, and support inquiries

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and navigation behavior
• Referral sources and search terms

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent:

• Providing and improving our trading education services
• Processing course enrollments and managing student accounts
• Communicating with you about our services and responding to inquiries
• Sending educational content, updates, and promotional materials (with your consent)
• Analyzing website usage to improve user experience
• Ensuring website security and preventing fraud
• Complying with legal obligations and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to protect our rights and interests
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

• Contact information: Retained for 3 years after last contact
• Course and educational records: Retained for 7 years for educational compliance
• Website analytics data: Retained for 26 months
• Marketing communications: Until you unsubscribe or withdraw consent

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Request information about how we process your data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organization
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for specific processing activities

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting and backup procedures

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) for processing by our service providers. When we do so, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal data, please reach out to us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.